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Calling agent

A calling agent that answers inbound calls or places outbound ones, follows your script and rules, books or qualifies, transfers to a person when asked, and writes a summary into your CRM after every call.
Start a projectHow it is priced

Hear how a call goes

An example call, transcribed as it happens, ending with a summary in your CRM.

  • Picks up and asks what the caller needs
  • Takes the details and offers a slot
  • Confirms the booking on the call
  • Writes the summary to your CRM
Example call: a bakery owner asks for a website that takes cake orders before the festive season; the GetwithUs calling agent books a scoping call for Friday 15:00 and writes a summary to the CRM.
  1. Sweet Crumbs Bakery: Hi, I run a bakery and I would like a website where people can order cakes.
  2. GetwithUs calling agent: Happy to help. What should the site do, and by when do you need it?
  3. Sweet Crumbs Bakery: Show our cakes, take orders for pickup, and I would like it live before the festive season.
  4. GetwithUs calling agent: Understood. I can book a scoping call with the team on Thursday 10:00 or Friday 15:00. Which suits you?
  5. Sweet Crumbs Bakery: Friday at three, please.
  6. GetwithUs calling agent: Done. Friday 15:00 is booked, and you will get a confirmation by text.
  7. Summary written to your CRM: Name, Sweet Crumbs Bakery; Need, Website with cake orders for pickup; Budget range, Not sure yet; Next step, Scoping call booked, Friday 15:00.

Example conversation

What you get

  • Telephony setup on your own provider account
  • Voice, persona, and script designed with your team
  • Guardrails: what it may and may not say or do
  • Calendar and CRM integration
  • Recordings, transcripts, and summaries in your systems
  • Transfer to a human during the call
  • Reporting on call outcomes from your account

How we work on this

  1. 1Pick one call type
  2. 2Build and test on an internal number
  3. 3Launch on overflow or after-hours first
  4. 4Expand to full coverage

Tools we use

  • Twilio, Vonage, or Plivo for telephony
  • Speech-to-text and text-to-speech providers
  • Language models from OpenAI, Anthropic, and Google
  • Node.js
  • Postgres

Consent and recording

Call recording and automated calling are regulated differently in each country and state. We configure disclosures, consent prompts, and do-not-call handling to your counsel's instructions, and the agent announces that it is automated when the law or your policy requires it.

How it is priced

Setup as a fixed-price project, then a monthly fee for operation and changes. Platform costs (WhatsApp messages, telephony minutes, model usage) are billed to your own accounts at cost.

WhatsApp or calling agent

Fixed price after a short scoping call

Setup as a fixed-price project, then a monthly fee for operation and changes. Platform costs (WhatsApp messages, telephony minutes, model usage) are billed to your own accounts at cost.

  • WhatsApp bots on the official Business Platform
  • Inbound and outbound calling agents
  • Workflows across CRM, calendar, sheets, and support
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Questions

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Tell us what you need

Answer a few questions about your project and we reply within one business day with next steps and, where possible, a price range.

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