WhatsApp bot
Answers, qualifies, books, and updates customers on the official Business Platform.
Agentic automation
Agents that handle the repetitive conversations and handoffs in a business: answering on WhatsApp, taking and making calls, and moving data between your tools. Every agent ships with clear limits, a path to a person, and logs you can read.
One enquiry, five steps, nobody copying data
A WhatsApp message comes in. The agent qualifies it, writes it to your CRM, books a call, and tells your team. Every step is logged.
Example data
Calling agent
Picks up inbound calls or makes outbound ones, follows your rules, and writes a summary to your CRM.
Workflow automation
Moves records, documents, and approvals between the tools you already use.
What you get
- Conversation design with explicit limits and escalation rules
- Integration with your CRM, calendar, spreadsheets, or helpdesk
- Human handoff to a shared inbox or phone line
- A log of every conversation and every action the agent took
- Monitoring, and changes as you learn what customers ask
What agents should not do
They should not make refunds, legal commitments, or medical and financial decisions on their own. We design the limits with you, write them down, and test them before anything goes live.
How we work on this
- 1Map the conversations you handle today
- 2Pilot in a limited scope with real traffic
- 3Widen the scope as the logs justify it
- 4Operate with monitoring and monthly review
Tools we use
- WhatsApp Business Cloud API
- Telephony providers (Twilio, Vonage, or Plivo)
- Language models from OpenAI, Anthropic, and Google
- Speech-to-text and text-to-speech providers
- Node.js workers
- Postgres
How it is priced
Setup as a fixed-price project, then a monthly fee for operation and changes. Platform costs (WhatsApp messages, telephony minutes, model usage) are billed to your own accounts at cost.
WhatsApp or calling agent
Fixed price after a short scoping call
Setup as a fixed-price project, then a monthly fee for operation and changes. Platform costs (WhatsApp messages, telephony minutes, model usage) are billed to your own accounts at cost.
- WhatsApp bots on the official Business Platform
- Inbound and outbound calling agents
- Workflows across CRM, calendar, sheets, and support
Questions
Related services
Tell us what you need
Answer a few questions about your project and we reply within one business day with next steps and, where possible, a price range.